Virtual Health: Assessing Strategy, Business Model, Implementation, and Future Considerations



In September-October 2020, The Academy conducted in-depth qualitative interviews and administered a quantitative survey with 58 executives from 41 unique health systems regarding their strategic approach, implementation, and future outlook on their virtual health modalities.

This report examines how LHS responded organizationally to rapidly implement and scale virtual health, what factors accelerated the implementation, and how LHS’ perspectives on utilizing an enterprise-wide virtual health system have changed.

Access the full report here.