What Health System Strategy Leaders Are Thinking Right Now
What Health System Strategy Leaders Are Thinking Right Now
Health system Chief Strategy Officers are navigating one of the most difficult operating environments in a generation.
They're making high-stakes decisions about where to invest, what to divest, and how to move faster with less. To earn a seat at their table, industry partners need to understand not just their priorities but also the pressures shaping every decision.
The Health Management Academy surveyed 18 leading health system CSOs, giving you a rare, candid look at what CSOs are actually focused on, what's slowing them down, and exactly what they need from a solution partner to say yes.
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What You’ll Learn: Findings Built for Industry Sellers
Every insight we’ll share with you is grounded in direct CSO input and structured to help you sharpen your pitch, align your messaging, and navigate the buying process.
The #1 priority and why it's also the biggest gap: Improving patient access is the top-ranked strategic priority for 2026. It also ranks #7 on the improvement opportunity list, meaning CSOs know they're underperforming here and are actively looking for partners who can move the needle.
The credibility play that opens bigger doors: CSOs are building internal political capital by solving frontline operational problems first by streamlining DME supply chains and improving patient equipment access at discharge. Partners who lead with visible, clinician-facing value earn the trust that unlocks larger strategic conversations.
Where CSOs are losing the most ground: Direct-to-employer partnerships, divesting underperforming assets, and site-neutral payment strategy rank as the three biggest gaps between current performance and where CSOs need to be, along with other important drivers. These are white space opportunities for the right industry partners.
The CSO's world has never been more complex. Now you have the latest insights to understand why.
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About The Health Management Academy
Since 1998, The Health Management Academy has cultivated the premier membership-based community of healthcare’s most influential CXOs from top U.S. health systems, as well as decision makers from innovative industry companies.
We cultivate exceptional peer groups, providing original market insights, world-class leadership development programs, and novel member alliances to more than 2,000 health system senior executives and 200 industry organizations.
2,500+
Health System Executives
600+
Health System C-Suite Members
300+
Industry Members
28+
Years of Convening
