Insights

In this episode, Robin Brand and Naj Khan discuss the pressing workforce challenges facing health systems, particularly the clinician shortages and rising costs. They explore how technology and AI are being adopted to address these issues, revealing a gap between interest and implementation. The conversation also covers staffing strategies, care model redesigns, and the importance of tailoring solutions to meet the specific needs of different clinical roles and settings.

In this episode of the Health Systems CXO podcast, Brian Contos discusses the current challenges facing health systems, including financial pressures and policy changes. He emphasizes the need for health systems to rethink their growth strategies, focusing on operational scale through AI and site of service optimization.

In this conversation, Anne Herleth discusses the critical importance of governance in healthcare AI, emphasizing the need for practical rules to manage AI effectively. She introduces four key rules: the 50-50 rule for balancing quick wins with long-term transformation, the 80% rule for choosing good enough solutions, the one-in-two-out rule for managing vendor relationships, and the 12-month rule for adapting to rapid changes in technology.

In this episode of the Health System CXO podcast, Robin Brand interviews Nick Bartz, co-founder and CEO of Kairon Health. This conversation covers the importance of understanding the operational realities of healthcare, the role of technology in facilitating change, and the challenges of implementing value-based care.

In this webinar, Mayo Clinic Health System (MCHS) shares how they are improving patient access across rural landscapes with a new approach to bring primary care to patients – within a matter of minutes regardless of location. Speakers explore how MCHS is paneling patients to primary care providers through immediate digital channels and integrating artificial intelligence (AI) into these workflows through its collaborative partnership with K Health. Learn how MCHS is rising above pressures and societal challenges for primary care.  

Key Learnings:  

1. Recalibrate high-quality care models to integrate a digital-first approach – specifically in expanding primary care to all patient populations  

2. Integrate AI into care teams to support providers aiming to reach patients on their schedule 

3. Manage cultural shifts and embracing change across teams for a digital-first strategy 

4. Elevate pathways to support thriving high-quality care across rural settings  

Speakers:  

• Chris Hasse, PhD, MBA, FACHE, FACMPE, Chief Administrative Officer, Mayo Clinic Health System 

• Ran Shaul, Co-Founder and Chief Product Officer, K Health 

Methodology in Brief

In Summer 2025, THMA conducted a double-blind quantitative survey of senior finance leaders at large U.S. health systems regarding the budget and investment strategies at their organizations. The research captures insights on investment priorities, evolving care models, and long-term sustainability from 40 CFOs and VPFs across systems with over $750M in total annual revenue.

This briefing provides a just-in-time update on the healthcare policy landscape and its strategic implications, with a focus on payment-impacting policy shifts. The Health Management Academy's Vice President of Health Policy and Strategy, Stephanie Bernardes shares critical updates on the One Big Beautiful Bill Act, telehealth and hospital at home waiver extensions, and proposed changes that would level the payment field through site-neutral payment policies, and more. Brian Contos, SVP of Member Insights, highlights how health system leaders are actively adjusting strategies to respond to these policy developments.

Join Strategy Catalyst for an exclusive webinar discussing strategic planning approaches from 12 peer health systems. This session examines strategic frameworks across 12 different strategic plans to uncover emerging patterns in healthcare planning. Our research identifies universal strategic priorities, reveals significant gaps in AI and policy preparedness, and compares approaches to service line growth, workforce transformation, and digital initiatives. Discover how systems are positioning for the future and how your own strategic directions compare.