Frequently Asked Questions

We've curated a list of frequently asked questions to help you navigate The Health Management Academy's website with ease.

Whether you are accessing members-only content, troubleshooting email issues, resetting your password, updating your account details, or more, you'll find quick answers here.

Why am I not receiving The Health Management Academy's emails?

If you are missing our emails, there are a few factors that might be causing this issue.

Read on for a list of troubleshooting tips

Can you help my IT department troubleshoot email issues?

Yes—we have compiled a list of advanced email troubleshooting tips you can send to your organization's IT team.

Read on for a list of advanced troubleshooting tips

I am having trouble navigating the website.

Here are few tips to help you access members-only content, reset your password, and more.

Read on for the website access tips

How do I search on hmacademy.com?

Here are few tips to help you get better search results and find what you need faster.

Read on for the website search tips

Still need help or have feedback?

We're here to assist you and value your feedback. Reach out to us below for additional support—we're happy to help!