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Insights Briefing | AI-Catalyst

Microsoft/Nuance: AI-Powered Clinical Documentation Vendor Snapshot

About Our Vendor Snapshot Series

AI-powered physician documentation tools are one of the most promising applications for artificial intelligence - particularly generative AI - in healthcare. Explore the AI vendor space and learn about Microsoft/Nuance's physician documentation tool as part of our broader Vendor Snapshots series.

Each snapshot includes an overview of a vendor's tool, as well as health system executive feedback on the vendor from our "Candid Conversations" webinar series.

Microsoft/Nuance – AI Powered Clinical Documentation Tool Overview

Vendor in Brief
  • Nuance was founded in 1992 as a developer of imaging and speech technologies. In 2020, they announced the general availability of Dragon Ambient eXperience™ (DAX) Copilot.

  • DAX Copilot uses generative AI to reduce the documentation burden on clinicians, allowing them to prioritize patient care.

  • In 2022, Nuance was acquired by Microsoft for $18.767 billion

Key Outcomes, Reported by Microsoft/Nuance

Price Information
  • Microsoft – $600* per physician, per month​

  • Enterprise volume discounts may be available

Solution in Brief
  • DAX Copilot is trained on over 10M patient encounters and converts patient-clinician conversations into structured clinical notes in real-time, integrating directly with electronic medical record (EMR) systems. ​

  • It reduces clinician time spent on documentation, alleviating burnout and enhancing doctor-patient interactions.​

  • DAX Copilot extends beyond documentation to automate tasks like automated order entries, referral letters, and after-visit summaries.​

  • Known health system partners: 400+ live clients (according to Microsoft) including, Stanford, Providence, WellSpan Health, Intermountain Healthcare.

Fast Facts According to Microsoft/Nuance
  • 30+ specialties supported​

  • Integrates with 200+ EHRs​

  • Integrated directly into EPIC (Haiku, Hyperspace) ​

  • KLAS Report: “’A” s across all categories”​

Microsoft Contact:

Name: Beth De Lisi-Baird | Email: bdelisibaird@microsoft.com

Explore Nuance DAX for Clinicians | Nuance