Executive Summary
Clinicians spend a great deal of time locating internal policies and protocols. When found, the information is often wrong or outdated, leading to non-evidenced based (or at least non-standardized) care delivery. Emory partnered with Impact Advisors to create an AI-powered chatbot that fulfilled two purposes: rapid policy look-up for nurses and CLABSI detection support for infection preventionists. In doing so, they reduce clinician administrative burden and reinforce system-wide standards of care.