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Care Delivery

From Disruptors to Care Delivery: The 3 Areas CSOs Are Eager to Address

From Disruptors to Care Delivery: The 3 Areas CSOs Are Eager to Address

Our Strategy Catalyst team recently convened a group of Leading Health System (LHS) chief strategy officers (CSOs) to discuss the most pressing topics that are top of mind.

Consumer-Centricity and How Health Systems Stack Up

Consumer-Centricity and How Health Systems Stack Up

The Health Management Academy’s Strategy Catalyst team conducted secret-shops on self-scheduling functions of 42 health systems evaluating appointment timeliness, transaction ease, consumer preferences, & pre-care pathway, assessing consumer-centricity.

The Strategist lead image for web

How are health systems scaling access to virtual behavioral health?

In Part II of our dive into the behavioral care market, we’re exploring how health systems have turned to virtual or partnership-based solutions, including AI-enabled chatbots.