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Press Release | All-AccessThe Academy and Cedar Partner to Launch The Consumer Co-Lab

Discover the future of consumer-centric healthcare at The Academy-Cedar Consumer Co-Lab. Join senior executives from Leading Health Systems as they collaborate with Cedar, integrating cutting-edge health tech and consumer insights to redefine patient care.

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Article | All-Access3 Essential Tips for Consumer and Digital Industry Partners Selling Healthcare Technology to Health Systems

Health Systems Are Ramping Up Spend in Consumer and Digital Healthcare Technology: What Industry Partners Need to Know

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Article | All-AccessFrom Disruptors to Care Delivery: The 3 Areas CSOs Are Eager to Address

Our Strategy Catalyst team recently convened a group of Leading Health System (LHS) chief strategy officers (CSOs) to discuss the most pressing topics that are top of mind.

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Report | All-AccessAdvancing the Consumer Experience Across Health Systems

The Academy and Cedar have partnered to launch The Consumer Co-Lab. Providers shared how they’re embracing strategies to cultivate consumer loyalty, developing data and analytics strategies, and creating digital engagement and care delivery models.

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Academy 360 | Academy 360What Consumer Leaders Are Talking About: Aligning Incentives and the Patient Financial Experience

A recap of key themes from the Spring 2024 Consumer Co-Lab

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Article | All-Access7 Recommendations for Consumer and Digital Healthcare Industry Companies

Digital Consumerism Recommendations According to Executive Leadership of Leading Health Systems

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Academy 360 | All-AccessThe Consumer Strategy Roadmap: Data and Lessons Learned on Consumer Centricity

To remain competitive in the future healthcare market, health systems are looking to differentiate themselves through excellent service and patient experience.

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Article | All-AccessConsumer-Centricity and How Health Systems Stack Up

The Health Management Academy’s Strategy Catalyst team conducted secret-shops on self-scheduling functions of 42 health systems evaluating appointment timeliness, transaction ease, consumer preferences, & pre-care pathway, assessing consumer-centricity.

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Consumerism and Marketing

What Consumer Leaders Are Talking About: Aligning Incentives and the Patient Financial Experience

From Disruptors to Care Delivery: The 3 Areas CSOs Are Eager to Address

7 Recommendations for Consumer and Digital Healthcare Industry Companies

Advancing the Consumer Experience Across Health Systems

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Press Release | All-AccessThe Academy and Cedar Partner to Launch The Consumer Co-Lab

Article | All-Access3 Essential Tips for Consumer and Digital Industry Partners Selling Healthcare Technology to Health Systems

Article | All-AccessFrom Disruptors to Care Delivery: The 3 Areas CSOs Are Eager to Address

Report | All-AccessAdvancing the Consumer Experience Across Health Systems

Academy 360 | Academy 360What Consumer Leaders Are Talking About: Aligning Incentives and the Patient Financial Experience

Article | All-Access7 Recommendations for Consumer and Digital Healthcare Industry Companies

Academy 360 | All-AccessThe Consumer Strategy Roadmap: Data and Lessons Learned on Consumer Centricity

Article | All-AccessConsumer-Centricity and How Health Systems Stack Up