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Season 6 | Episode 6 - May 23, 2025

AI’s Implications for Healthcare Quality and Accountability

Featuring Jess Évora

Episode Description

In this episode, Jess Evora discusses the transformative potential of artificial intelligence (AI) in healthcare, particularly focusing on ambient listening technology. The conversation explores how AI can enhance health equity, improve accountability, and address disparities in health outcomes. Key insights include the benefits of ambient listening in fostering deeper patient-provider connections, improving documentation accuracy, and the overall positive reception from both providers and patients. The episode also highlights the broader implications of AI in healthcare accountability and the importance of securing buy-in from stakeholders for successful implementation.

Key Takeaways

1. AI has garnered attention due to fears about its impact on clinical judgment. 2. Ambient listening can enhance patient-provider interactions by allowing more face-to-face time. 3. The technology can improve documentation accuracy, leading to better coding and collections.

The full transcript of our conversation is also available to read. Show the Transcript.

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About Our Host

Jess Évora Director, Health Impact Alliance

Jess Évora discusses the transformative potential of artificial intelligence (AI) in healthcare, particularly focusing on ambient listening technology.