Report | strategy-catalyst

Disruptor Profiles

  • This profile provides background on:

    • One Medical

    • Walgreens

    • ChenMed

    • Oak Street Health

    • One Medical

    • CVS Health

  • Including a brief history, explanation of care model, and geographic footprint.

  • Last Updated October 2023

Key Takeaways:

  • The primary care landscape is being disrupted by rising consumer expectations around access and convenience, digital enablement, and policy shifts favoring longitudinal care management.

  • The three distinct categories of primary care disruptors are tech-enabled outsiders, retail expanders, and risk-taking heavyweights.

  • Disruptors are fundamentally changing traditional healthcare by breaking down traditional PCP-focused clinic models, disrupting established referral relationships between primary, specialty, and acute care, and impacting health system downstream revenue.

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