1. insights
  2. the strategist
  3. leadership and governance

Leadership & Governance

Official logo for the 360 newsletter

Cigna ties executive compensation to customer satisfaction (summary)

Following a disappointing Q4 earnings release, Cigna announced a new initiative to tie executive compensation to measures of customer satisfaction.

Official logo for the 360 newsletter

Rebuilding Frontline Nurse Confidence by Addressing the Gap in Safe Staffing Perceptions | Takeaways

In Summer 2024, THMA’s Nursing Catalyst team surveyed 403 bedside nurses to understand their perspectives on organizational strategies to bolster safe staffing.

AI Catalyst logo on a coral-orange geometric background, featuring bold white and navy-blue text with modern styling.

Central Oversight vs. Frontline Freedom: Your Second Critical AI Decision in 2025

AI governance isn't merely a technical decision—it's a statement of your leadership philosophy. Will you build guardrails that protect or barriers that confine? The answer shapes everything that follows.