Description:
In this session, we’ll bring together insights from our Fall 2025 COO Forum —highlighting what healthcare executives discussed during their in-person gatherings with peers. We’ll also share our perspective on the cross-cutting themes and their implications for industry organizations that partner with leading health systems.
Key Takeaways
Health systems are accelerating shifts toward ambulatory and lower-cost care settings as access, capacity, and cost pressures continue to rise
Speed to implementation is becoming a priority, with leaders favoring solutions that deliver measurable impact quickly and can be refined over time
AI adoption is expanding beyond pilots, with growing emphasis on governance, integration into workflows, and clear accountability for outcomes
Post-acute discharge remains a major operational constraint, prompting systems to explore new care models and deeper coordination across the continuum
Policy uncertainty—including 340B, Medicaid, and demographic shifts—is increasingly influencing operational planning and day-to-day decision-making