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Video | Executive Insight Hub

Fall 2025 Revenue Cycle Officer Forum Debrief

In this session, you’ll hear what Leading Health System RCO leaders discussed during our fall in-person gatherings with their peers—and we’ll share our perspective on the key themes and what they mean for industry organizations that work with them.

Key Takeaways

  • Federal Policy Changes Impact Revenue Stability

    • Upcoming Medicaid and ACA adjustments present significant financial risks for health systems, prompting urgent mitigation strategies and closer collaboration between Finance and Government Relations.

  • Challenges in Payer-Provider Collaboration

    • Increasing administrative complexity and payment disputes are leading health systems to adopt legal and vendor-supported approaches to address ongoing issues.

  • Evolving Approaches to Revenue Cycle Technology

    • While Epic remains the primary platform, organizations are leveraging specialized vendors to address gaps and meet new CMS requirements as Epic continues to develop.

  • Integrated Strategies for Offshoring, Outsourcing, and Automation

    • Financial pressures are driving a shift toward offshoring and outsourcing as interim solutions, with a long-term focus on automation and heightened attention to cybersecurity risks.

If your organization is a member, you already have access.