A Strategic Look at What’s Driving COO Decision-Making
Gain exclusive insight into the priorities and concerns shaping the minds of leading Health System Chief Operating Officers. This session distills the key themes from our closed-door Spring 2025 gatherings, offering strategic takeaways for industry partners.
Forum Themes
Deep Concerns Amid Regulatory and Policy Turbulence - Leaders voiced uncertainty about financial headwinds driven by federal policy changes, reimbursement shifts, and operational risk
Need for Workforce Stabilization through Innovation and Culture - Across the board, COOs are concerned about staffing, particularly in areas such as anesthesia, nursing, and entry-level roles such as techs and pharmacy.
Technology Integration as an Enabler, Not Just an Add-on - Health systems are increasingly treating technology not as a discrete function, but as an operational imperative.
Supply Chain as a Strategic Lever for Sustainability and Resilience – On the heels of the Fall 2024 Baxter IV fluid shortage and looming tariffs, Supply Chain is again rising to the top as a strategic imperative.