Transforming CDI: OSF HealthCare's Blueprint for Sustainable Clinical Documentation Excellence
Join Kathy Davies, Director of Clinical Documentation Integrity (CDI) at OSF HealthCare, and Priti Shah, SVP of Product Management at Waystar, to uncover how OSF strategically transformed their CDI program. This session demonstrates how purposeful leadership, cross-functional collaboration, and AI-powered innovation deliver meaningful improvements in documentation quality, coding accuracy, and financial performance. They reveal practical approaches you can use now to modernize workflows, eliminate departmental silos, and create sustainable change to improve patient outcomes and organizational value.
Key Learnings
Develop rank-ordered priorities for AI in RCM based on impact and the state of technology
Share peer experiences and synthesize lessons learned to realize ROI from AI projects
Sharpen evaluation criteria and approaches for confidently vetting and selecting AI technologies