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Video | Executive Insight Hub

Unlocking Hidden Value: Novant Health's Revenue & Quality Wins With AI

Video Highlights
Title slide for a presentation titled "Unlocking Hidden Value: Novant Health’s Revenue & Quality Wins With AI," co-branded by Novant Health and SmarterDx. The event was hosted by The Health Management Academy on March 20, 2025. The design features dark and gradient blue waves and hexagonal dot patterns.
0:00
Introduction
Slide showing the agenda for a presentation titled "Agenda" with five bullet points: About Novant CDI, Why AI?, Evaluating AI, AI adoption & team buy-in, and Measurement & ROI. The background is split with a dark blue panel on the left and a white section on the right.
2:30
Discussion
Slide titled “Novant’s ROI with AI” highlights a $44M annualized net new revenue. It includes institution details (3,862 beds, 156K patient discharges), program baseline (CDI leader with 25+ years' experience), tech baseline (Epic, 3M, and Vizient), and implementation overview (0 net new FTEs, 8-week go-live). The layout uses blue and white sections with icons representing each category.
40:50
Key Takeaways
Slide titled “Questions + Discussion” featuring names and titles of three panelists: Samara Llewellyn, MD (Novant Health), Elisa Shinchak, MBA, M.Ed, BSN, RN, CCDS, CDIP, CCS (Novant Health), and Michael Gao, MD (SmarterDx). Email addresses are listed beneath each name. The slide features a dark gradient background with the SmarterDx logo in the top right corner.
42:30
Q&A

Discover how Novant Health unlocked hidden value by using AI to capture net new revenue and better represent care quality. Samara Llewellyn, MD, and Elisa Sninchak of Novant Health, and Michael Gao, MD, CEO of SmarterDx, will discuss how Novant implemented AI to review 100% of patient charts spanning 19 hospitals.

Join Dr. Llewellyn and Sninchak as they share Novant’s AI journey, revealing insights into fostering team buy-in, achieving ROI, and navigating system-wide implementation across the entire system. Plus, learn how AI can complement existing teams and deliver measurable improvements in quality, compliance, and financial outcomes.

Learning Objectives:

  • Identify strategies for fostering team buy-in and addressing concerns during system-wide AI adoption.

  • Discuss the process of developing assessment criteria for AI solutions that make sense for your system.

  • Explore key performance metrics to measure the financial, clinical, and quality impact of AI-powered revenue cycle tools.