The Art of RCM Outsourcing: How to Build a Win-Win Partnership that Drives Value

Academy IQ's Executive Roundtable


Optimizing RCM Outsourcing through Strategic Partnerships:

More and more health systems are choosing to outsource their revenue cycle operations, leaving healthcare executives with many high-stake decisions to make regarding how, when and with whom they should partner.

Join Greg Hoffman, CFO at Providence, Ryan Thompson, Chief Revenue Cycle Officer at Providence, and Bert Zimmerli, recently retired EVP/CFO at Intermountain Health, for an insightful and engaging discussion on their journey to RCM outsourcing with R1 RCM. Learn how they built flexible and creative partnership models that met them where they were, while implementing strategies for sustained operational excellence.  

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Learning objectives for this session include:

  1. Evaluate the impact of revenue cycle outsourcing on patients, providers, employees and health system executive leadership.

  2. Develop a blueprint for win-win partnerships.

  3. Identify how an AI and automation strategy can be used to lower costs and increase revenue in a complex environment.

  4. Prepare for and manage the risks and opportunities of outsourcing in a volatile and uncertain environment.

  5. Understand how even small outsourcing partnerships can make a big financial impact and be used as a roadmap to create long-term revenue cycle partnerships.