Deployed ≠ Delivering: Where AI Is Actually Paying Off in Health Systems


Deployed ≠ Delivering: Where AI Is Actually Paying Off in Health Systems

Most health systems have deployed AI. Far fewer can show where it's delivering return. Yet C-suite leaders continue to push for more AI investments in the coming year without a clear read on which ones are scaling, which are quietly underdelivering, and whether "deployed" is actually translating into value.

Drawing on research across 52 of the largest U.S. health systems, this 45-minute, data-led session is meant to eliminate some of the question marks surrounding AI decisions and point you in the right direction of AI bets that are delivering wins for health systems.

Whether you're early in your AI investment, seeking new areas to implement AI, or pressure-testing the tools you've already chosen, you'll walk away with a clearer view of where AI is truly paying off and how to optimize the portfolio you're building.

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What You’ll Learn

Leveraging findings from the 2026 AI Catalyst survey — which is the first of its kind systematic benchmark of AI deployment and ROI across leading U.S. health systems — this session provides insights into:

  • ROI wins and losses with AI. See which use cases are driving ROI, which AI use cases are scaling, and why the two don't always go together.

  • How to measure AI’s value at your system. Understand how systems are gauging AI value beyond hard dollar return, calculating from efficiency gains to patient access.

  • Which AI use cases are gaining traction. Explore how AI categories are performing based on self-reported return, scalability, and real-world deployment.

  • Criteria for selecting your next AI investment. A sharper basis for deciding where the next AI dollar goes and where to pull back.

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About The Health Management Academy

Since 1998, The Health Management Academy has cultivated the premier membership-based community of healthcare’s most influential CXOs from top U.S. health systems, as well as decision makers from innovative industry companies.

We cultivate exceptional peer groups, providing original market insights, world-class leadership development programs, and novel member alliances to more than 2,000 health system senior executives and 200 industry organizations.

2,500+

Health System Executives

600+

Health System C-Suite Members

300+

Industry Members

28+

Years of Convening

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