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Chief Operating Officer (COO) Forum - 2025 Healthcare Leadership Conference

Fall Session: November 17-19, 2025 | Park Hyatt Aviara Resort, CA

THMA Chief Operating Officer Forum

The Health Management Academy’s (THMA) Chief Operating Officer Forum offers Intimate programming focused on thought leadership and a curated environment for candid conversations not shared beyond the group enables selected industry companies and Leading Health System Chief Operating Officers to engage in mutually beneficial idea exchange and relationship-building.

THMA’s COO Forum gathers twice each year—once in Spring and once in Fall—for an immersive, retreat-style event. The COO Forum is opening space for additional industry members in 2025. We are seeking industry members that can bring important thought leadership and ideas to drive health forward.

Apply for Consideration

A speaker addresses an audience during a fireside chat session hosted by The Health Management Academy.

The Value of THMA Industry Convening

Bringing health systems and industry companies together to drive change through retreat-style forums is what we've specialized in for the past 25 years. Join us this Spring and build genuine relationships with health system COOs through intimate discussions, collaborative problem-solving and thought leadership exchange.

Apply for Consideration

Health System COO Forum Members

The Chief Operating Officer Forum Experience

Each COO Forum is a 2.5-day member-led experience designed for candid conversations about the most pressing operational challenges and boldest transformation efforts in healthcare. The Health Management Academy’s Spring 2025 COO Forum brought together operational executives and industry partners to explore the evolving landscape and surface replicable strategies that deliver results.

Recent topics include:

Aligning People, Processes, and Systems at Scale: Northwell Health shared its integration playbook—from cultural alignment to IT infrastructure—offering an inside look at how a leading system brings operations into harmony across a growing footprint.

Strengthening the Workforce Amid Cost Pressures: With rising labor costs and persistent shortages, this session examined new workforce models, operational innovations, and leadership strategies to improve retention and sustain care delivery.

Executing Strategic Priorities through Change Management Projects: Admin Fellows from top health systems presented live case studies on action-based projects aligned with system-level strategies—offering practical insights into how tomorrow’s leaders are driving enterprise change today.

Policy & Regulatory Trends Impacting COOs: From payment reform to site-neutral policies, our Washington update equipped attendees with timely intelligence and foresight on the policies shaping healthcare operations now and in the future.

Two attendees engage in an animated conversation at a roundtable during a professional event. Other participants are seated and conversing at nearby tables in a large, well-lit conference room. Notepads, drinks, and name cards are visible on the tables, reflecting a collaborative and interactive setting.

Our Convening Experiences

The Power of Relationships With Jeff Jones

Join us as Jeff Jones shares his personal experience with The Health Management Academy, which spans over two decades.

The Power of Vulnerability and Collaboration

Beth Walker, CEO of Oschner Baptist, shares how the open, trust-filled environment among C-suite executives allows them to candidly discuss their challenges.

How THMA Has Deepened Healthcare Relationships

Todd Cozzens, Founder of Transformation Capital, shares how THMA has helped deepen his industry connections and relationships.

Investing in Tomorrow's Healthcare Leaders

Andy DeLao, CSO & CMKO at Ge HealthCare, shares his insights and experiences working with The Health Management Academy.

Cultivating Connections with Health System CXOs

Nicole Shingler, VP, Enterprise Revenue Cycle for R1 RCM explains just how much THMA stands apart by cultivating connections within the healthcare industry.

Having a Support System is Critical

Nkem Iroegbu, President of Advocate Health, speaks about having the right support system in the healthcare industry.

How a Sense of Ownership Makes All the Difference

Corey Aferiat, VP at THMA, talks about how members feel a very unique sense of ownership over the forums.

Being Honest & Open in Healthcare

Dennis Murphy President & CEO of IU Health shares how coming to THMA events has helped him professionally.

Industry COO Forum Members

Upcoming COO Forum Event Dates

For over 25 years, The Health Management Academy has convened health system C-suite leaders and select industry executives, curating two-way conversations, collaborative problem solving and thought leadership sharing. Join us at one of our upcoming Forums. You can explore dates, locations, and agendas below.

Promotional graphic for the COO Forum, scheduled for November 17–19, 2025, at the Park Hyatt Aviara in Carlsbad, California. The background shows a luxurious pool area with lounge chairs, palm trees, and a green water slide, overlaid with bold white and blue text and geometric design elements in blue and orange.

2025 Fall COO Forum

How to Join

Limited opportunity is available and is reserved for companies wanting to partner with Leading Health Systems with operating revenue of $2B or more. We will contact you with additional information within the next few days if your company is the right fit for this exclusive opportunity.

Apply for Consideration