Member Developments - November 2026
Philips
Philips played a central role in THMA's recent Industry Briefing which brought together leaders from Montefiore-Einstein with Leading Health System CFOs, CSOs, and CIOs to discuss how a large academic health system can adopt artificial intelligence responsibly and at scale. As facilitator, Philips drew on deep clinical experience to guide a conversation about challenges many health systems now face, including effective governance, vendor evaluation, frontline adoption, and return on investment. For health system executives, the discussion offers a practical framework for moving from scattered pilots toward a disciplined, enterprise-wide approach that turns AI into measurable results.
Watch the full recording here.
Qualified Health
Health systems are adopting AI faster than ever, but every new vendor brings another contract, data pipeline, security review, and workflow. We’ve seen this before: piecemeal EHR purchasing left data siloed and IT teams stretched thin. Fragmented AI risks the same fate, with higher stakes in governance, bias, and security. The question isn’t whether to adopt AI, but whether to build integrated infrastructure now, so each new use case builds on the last instead of adding technical debt. Qualified Health helps organizations move towards a platform strategy in five steps.
uPerform
EHR training is one of health IT’s biggest hidden costs. It’s scattered across facilities, travel, and staffing budgets, while clinicians lose time to workarounds and slow adoption. uPerform's new Training Transformation Playbook shows how leading health systems are changing their approach: UCHealth and Fairview together have saved $5 million and returned more than 220,000 clinician hours to patient care each year.
BRG
Hospital capital spending hit a 15-year high of $33.9 billion in 2024, even as rating agencies issued more downgrades than upgrades for three straight years. Peter Chadwick and Brian Fisher of BRG, with health strategist Jeff Goldsmith, explain why projects that once looked like sure bets now carry real risk. The article lays out a five-step process to help hospital boards and management choose capital investments that offer the greatest long-term return.
McKinsey & Company
As healthcare leaders navigate rapid AI advances, market disruption, and mounting financial pressures, creating sustainable long-term value has never been more critical. McKinsey's new book, Strategy and Value, distills decades of research into four foundational principles: identifying attractive markets, building competitive advantage, driving returns through growth and invested capital, and managing for the long term. Discover how these principles can help healthcare executives make sharper strategic decisions, allocate resources effectively, and build resilient organizations.
Read more about the book here.
Zocdoc
Zocdoc has launched its Care Access Network, opening the booking infrastructure behind its marketplace to every place patients search for care. More than two-thirds of patients search in several places, yet average wait times top 31 days while 20–30% of appointment slots go unused. Through one simple integration, the network connects a health system’s real-time provider availability to platforms like Gemini and Google AI Mode, with more AI agents coming soon. It helps health systems turn AI-powered discovery into booked appointments and bring more commercially insured patients through their doors.
Read the full announcement here.
Ernst & Young LLP (EY US)
The new EY US Commercial Healthcare Survey report explores how employers are reshaping health benefits to address rising costs and advance value-based care. In this new era where employers are defining the commercial market from within, healthcare plans are taking a “one-size-fits-nobody” shape. With 87% of employers citing medical and pharmacy costs among their top concerns and 97% yet to meaningfully adopt value-based care, the findings highlight opportunities for payers and providers to improve affordability and deliver measurable value through more targeted care strategies.
Canary Speech
Ambient AI is moving beyond documentation, creating an opportunity to surface signals about cognitive, neurological, and behavioral health from conversations already happening in care. But voice biomarker technology is a new category, and health systems need a clear way to assess its validation, privacy, regulatory framing, workflow fit, and ongoing oversight. This guide from Canary Speech translates current responsible AI guidance into seven practical questions to support a rigorous evaluation.
Ambience Healthcare
Health systems are investing heavily in AI, but deploying disconnected applications risks multiplying costs through redundant integrations, infrastructure, and ongoing maintenance. In a new white paper, Ambience Healthcare makes the case for a different approach: open, shared AI infrastructure that health systems can build on once and use across clinical and operational workflows. Learn how a common foundation for clinical context, action, and governance can reduce duplication, protect technology investments, and help every new AI application deliver greater clinical and financial value.
Curvo
Curvo’s 2026 Healthcare Purchasing Trends Report is here. Across 1,800+ facilities, providers saved about $281.8M in acquisition costs from July 2025 to June 2026 but faced $425.8M in increases. That’s roughly $1.51 in increases for every $1 saved. Savings are real, but cost pressure is outpacing them. And the totals hide wide variation across products, categories, and manufacturers. For supply chain leaders, knowing where gains hold and where they’re offset is the path to more sustainable spend.