Episode Description
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This year’s Spring CSO Forum sparked some thought-provoking debates about the future of healthcare and the changes that health systems will need to make to keep pace. Today’s newsletter highlights five big ideas from a dozen closed-door sessions:
AI-generated health advice might already be impacting care volumes—and raising existential questions about capital expenditures that need to pay off over decades.
Federal policymakers see 340B reform as a potential pay-for in behind-the-scenes negotiations with pharma lobbyists.
Keeping your brand name off ASCs can have surprising strategic advantages, especially for health systems expanding outside of their primary service area.
Health systems are giving physicians equity in ASCs—but some draw the line at employed physicians.
Many younger consumers don’t want a traditional primary care relationship, but alternatives like virtual-first care come with their own trade-offs.
CVS is opening new smaller-footprint stores in urban markets that ditch the aisles of snacks and home goods in favor of a pharmacy-only model.
This could help the company target Medicaid and dual-eligible populations and has implications for health system 340B savings.
While the chain continues its focus on healthcare, the emphasis on pharmacy services could reflect a “back-to-basics” mindset as other parts of the company’s healthcare flywheel struggle.
Amazon and Walmart both just launched weight management programs centered on GLP-1 access, but with very different strategies: Amazon integrates prescribing with its own One Medical clinics and Amazon Pharmacy delivery, while Walmart stays "asset-light" by routing patients to third-party app-based partners and just handling pharmacy fulfillment.
Amazon's offering is the bigger competitive threat to health systems because it directly mimics comprehensive primary care, while Walmart's approach signals a retreat from running clinics toward betting that the pharmacy counter—not the exam room—is where physical retailers can win.
Baylor Scott & White is shutting down its Medicaid and ACA Marketplace health plans by year-end, dropping 225K members—Medicaid because Texas only awarded it a contract in Lubbock (where it has no hospitals), and Marketplace because of complexities tied to expiring enhanced federal premium tax credits.
The exit highlights how risky Medicaid managed care can be for regional plans: a single state procurement cycle wiped out most of its market share overnight.
BSW likely won't be the last small or provider-sponsored plan to retreat from the ACA Marketplace in 2027.
CMS approved 150+ companies for its new ACCESS chronic care model (including Headspace, Verily, Whoop, and Withings), but the more telling story is who passed: only 22 of 68 publicly interested digital health companies submitted applications, suggesting the economics don't work for many.
The participants who joined tend to have a built-in edge—they either own hardware, are using ACCESS as a cheap Medicare distribution channel, or are restructuring their business around it—while pure-services AI players like Sword Health passed.

About Our Host
Anika Rasheed
Anika is a Senior Analyst on the Strategy Catalyst team.