Episode Description
Listen to the episode on a streaming platform by clicking one of the links below:
In this episode of The Strategy Catalyst Dispatch, we unpack why expanding a physician workforce alone can't fully resolve access challenges and how Inova Health System has targeted the problem through a coordinated access-and-flow strategy.
Michelle Vassallo, VP of Operations, Clinical Enterprise, walks us through the systemwide standards, centralized infrastructure, and unified referral and transfer processes that allow Inova to unlock “virtual capacity” and move patients to the right place, at the right time, with the right resources. Listen to the episode by clicking one of the links below.
The full transcript of our conversation is also available to read. Show the Transcript.
About Our Host
Anika Rasheed
Anika is a Senior Analyst on the Strategy Catalyst team.