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Video | Academy IQ

Chief Operating Officer Debrief Spring 2024

Get the scoop on what Leading Health System COOs discussed during our in-person Spring 2024 forum. We’ll share our take on the implications for industry organizations who work with them.

Here is what is Top of Mind for Chief Operating Officers Right Now:

1. Substantial pressure to reduce costs forcing increased level of oversight and time investment into new and existing industry partner contracts

2. Increased system merger and acquisition activity, creates added hurdles in creating a unified culture with standardized processes and economies of scale

3. Urgency to bend labor cost growth curve, forcing need to automate certain workforce tasks (and/or outsource) and see swift and significant ROI in reducing cost and possibly non-clinician FTE requirement

4. Lack of centralized data and dashboards to keep pulse on issues across system

5. Labor shortages, particularly in clinical roles; management of hybrid/remote workforce in a post-pandemic environment