Consumer-Centricity and How Health Systems Stack Up The pursuit of consumer-centricity as a means to improve patient loyalty and bolster margins is a strategic imperative for Chief Strategy Officers. In an unprecedented evaluation of the user experience, a parameter directly shaping a health system’s “consumer-centricity,” researchers from The Health Management Academy’s Strategy Catalyst team secret-shopped […]
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Establishing a sustainable community partnership strategy is top-of-mind for today’s health equity executives. To support solution acceleration, The Health Management Academy’s Health Equity Alliance team serves as a centralized brain trust for identifying, scaling, and assessing the impact of systemwide initiatives. Dr. Deb Salas-Lopez (SVP, Community & Population Health at Northwell Health) and Deb Moran […]
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As historical margin pools have shifted across the industry and within health systems, most systems have sought different opportunities for revenue diversification. The Strategy Catalyst team has taken a calculated look at the following and invite you to register for our webinar to learn: Which opportunities seem to be succeeding? How are top health systems thinking […]
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Nurse leaders would agree—we need to rethink how we approach retention because the same old strategies aren’t working. Forty percent of RNs report decreased satisfaction with their jobs, and it costs health systems approximately $52,000 to replace one RN. In a first-of-its-kind study, Nursing Catalyst re-examined the “forces of magnetism” leading to med/surg units experiencing […]
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Projected operating margins for leading health systems are expected to decline from -0.8% to -1.6% in 2023. Historically safe margin pools for leading health systems have become less stable in the past few years. Similarly, the Covid pandemic shifted margin pools across the industry, opening profitable business lines while others contracted. As health systems look […]
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On-Demand Join Academy IQ for a virtual briefing on how leading health systems expect their budgetary spend in healthcare technology to change over the next three years. These cutting-edge insights will equip industry partners with greater clarity into the healthcare technologies leading healthcare systems plan to budget for an implement. This gives industry partners […]
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Pharmacy’s complexity problem Gone are the days when a patient would simply discuss a prescription with their provider, go to their local pharmacy, and leave with their medication. As with most areas in health care, yesterday’s streamlined experience is a far cry from today’s reality. Much more is happening behind the scenes due to the […]
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As average nursing turnover reaches unsustainable peaks, outlier med-surg units have been able to sustain, or even decrease, their pre-pandemic turnover. These “unicorn units” are reporting turnover rates as low as two percent—eschewing conventional responses to workforce retention which have proven insufficient. Academy Nursing Catalyst experts took a closer look at several “unicorn med-surg units” […]
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Leading Health Systems are facing unprecedented margin pressure and economic headwinds are expected to prevail through 2023. Unfortunately, this has meant tighter budgets for them, longer sales cycles, and a more challenging environment for industry partners. The Academy surveyed the top executives from Leading Health Systems on their top priorities for 2023 and not surprisingly, […]
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For the past few years, payers have been rapidly adopting the Optum playbook: acquiring provider assets to diversify and grow revenue. Today, payers (along with private equity) now employ more physician practices than hospitals. The acquisition of care delivery assets and continued vertical integration has transformed these insurers into “payviders.” According to our models, the […]
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