Member Developments - September 2026

Commure

WellNow Urgent Care deployed Commure Ambient AI across 600+ providers in four months. Providers finish shifts with charts done, documentation quality scores rose 10%, and weekly active user rate hit 90% enterprise-wide.

Read the full case study here.

US Anesthesia Partners

US Anesthesia Partners (USAP) has created a Strategy Guide to the different models and approaches that are critical for success and “rethinking” strategies moving forward. At the core is creating alignment, incentives, culture, and governance support.

Review the full guide here.

Aledade

Aledade has released a new resource breaking down the Centers for Medicare & Medicaid Services (CMS) annual physician fee schedule (PFS) updates. Understanding the Medicare physician fee schedule is essential for clinicians managing Medicare payments and care team reimbursements while maintaining a focus on patient outcomes. Adopting value-based care models empowers primary care organizations to maximize these reimbursement rates and earn shared savings.

Read the full article here.

PayZen

PayZen's 2026 Provider Perspective Report, based on insights from more than 200 health system revenue cycle leaders, reveals an industry in transition. Today, 91.5% of health systems have a formal pre-service collection policy in place. Patient balances have nearly doubled as a top organizational priority, and more than one-third of revenue cycle leaders report already using generative AI. Together, these findings point to a revenue cycle evolving around earlier patient engagement, affordability, and technology-enabled operations. Dig into the insights reshaping patient finance and learn how revenue cycle leaders can prepare for what's next.

Read the full article here.

Talkdesk

Specialty healthcare scheduling is a clinical and operational balancing act where manual legacy systems frequently fail. Discover how advanced AI agents are transforming patient access by dynamically orchestrating complex scheduling dependencies to reduce staff burnout and ensure timely, critical care.

Read the full article here.

Pearl

Healthcare didn't fix its outcomes problem by adding more data, so what's actually missing? Pearl argues the real barrier is coordination, not information, and that coordination problem is exactly what Pearl's technology is built to solve.

Read the full article here.

Artisight

After an earlier AI-only monitoring system eroded staff trust, Bryan Health rebuilt its virtual care program on Artisight's Smart Hospital platform around a simple sequencing rule: human observers first, AI second. The result: a 40% reduction in falls with harm, 10 FTEs redeployed from one-to-one observation to direct patient care, and hundreds of hours of nursing time recovered in the program's first two months. See how Bryan Health's nursing leadership sequenced the rollout to build clinician trust before the technology went live — and what it unlocked beyond the original fall-prevention business case.

Read the case study here.

Bamboo Health

Bamboo Health is rethinking what patient-centered design actually means in behavioral healthcare. They argue that patients aren't disengaged: the systems around them are just hard to navigate. The company's approach treats referrals as the start of care rather than the finish line, built around six principles: simplicity, closed-loop coordination, speed to care, shared visibility, equity by design, and human-centered technology. Powered by Bamboo Bridge®, the program modernizes behavioral health navigation and has shown to cut unnecessary ED and inpatient use 20%, speed referral-to-appointment times up to 8x, and drive 77% of referrals inside behavioral health networks.

Read the full article here.

Retia Medical

Most clinical AI governance covers validation, bias, and accountability. It rarely covers what a tool does to the people using it. Retia Medical CEO Marc Zemel makes the case for putting workflow in the governance conversation, with a six-question standard for deciding what's ready to scale.

Read the full article here.

Solventum

When everything is a quality priority, nothing gets prioritized. Leaders can face pressure to improve every quality measure at once, from risk of mortality and readmissions to length of stay and risk adjustment. But when everything feels urgent, teams lose focus on what matters most.

Read the full article here.

Canary Speech

Canary Speech is advancing the use of vocal biomarkers as a scalable, non-invasive approach to earlier healthcare screening. This enables multiple cognitive, behavioral, and neurological conditions to be assessed through a brief voice sample. By reducing screening burden and expanding opportunities for remote, repeatable detection, vocal biomarkers can identify risk earlier, connect patients to timely intervention and clinical trials, and reduce downstream costs.

Read the full article here.

Chartis

Demographic shifts, AI-enabled clinical innovation, and unprecedented levels of capital are converging to create a new system of care in the U.S. The next era of healthcare delivery is taking shape now, and leaders must decide whether they will shape that future or react to it. Delve into HealthCare360, our exploration of the fundamentally new model of care emerging now.

View the full collection here.

M7 Health

Ochsner Health has completed the system-wide rollout of M7 Health’s workforce management platform across inpatient nursing units at all 40+ hospitals, modernizing staffing and scheduling for frontline care teams. M7 Health now fills more than 2,000 shifts each week, reducing reliance on overtime and incentive pay, while nurse leaders report saving approximately 10 hours per pay period previously spent on manual scheduling.

Read the full announcement here.

Revology

Revology offers a smarter way to manage insurance follow-up. Rochester Regional Health (RRH) recently partnered with Revology to improve collections, increase productivity, and gain greater control over insurance follow-up. By reducing manual work and helping teams focus on the claims that mattered most, RRH improved its net collection rate from 98.0% to 98.4%, reduced hospital insurance A/R over 90 days by 25.2%, eliminated seven vacancies without sacrificing performance, and achieved a 4.5x ROI.

Read the full case study here.

Vega Health

Healthcare organizations lack robust capabilities to understand if AI tools are having the intended impact on patients, clinical workflows, and financial bottom lines. While academics have proposed evaluation frameworks, they are rarely translatable to community health systems. In this article, Vega Health's AI Evaluation Lead breaks down what questions health systems should ask when evaluating AI.

Read the full article here.

NeosRx

NeosRx is helping regional health plans and health systems rethink a key question: What happens when your PBM is also your competitor? As PBMs become increasingly vertically integrated, organizations may face misaligned incentives around pharmacy routing, economics, and patient relationships. NeosRx’s independent PBM model gives health plans and health systems greater control over pharmacy strategy, including claims routing, utilization, and directing prescriptions to their own pharmacy assets—helping retain more value, protect margin, and strengthen the patient experience.

Read the full article here.

Health Data Innovations

Analysts at health systems often spend more time reconciling external payer claims data than analyzing it, especially when a single value-based care program can involve as many as 14 vendors and 75+ active data layouts. This article from Health Data Innovations unpacks what falls under external healthcare data services, from acquisition to validation to delivery, and outlines three signs it may be time to bring in outside support.

Read the full article here.