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Resource Management Systems

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How Health System Leaders Are Embracing Resource Management Systems

In Spring 2025, THMA surveyed senior clinical executives at large U.S. health systems about their workforce strategies with a focus on how they're leveraging technology and AI to address staffing-related challenges.

To help you better understand adoption trends and perspectives across your customer base, this resource distills key insights on how health system leaders view resource management systems like supply chain optimization and facility capacity management systems.

Data is based on responses from 39 leaders, including CPEs, CNOs/CNEs, and Medical Group executives, all representing health systems with over $1B in operating revenue.

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  • Widespread Use but Modest Investment Intentions: 44% of surveyed senior clinical executives report having implemented resource management systems to manage workforce challenges.

  • Low Perceived Strategic Value: Only 21% believe these systems aid in recruitment and retention, and just 26% plan future investments, indicating a possible disconnect between functionality and long-term talent strategy.

  • Adoption Is Highest in High-Acuity Areas: Hospital Medicine, Critical Care, and Emergency Medicine lead in system use, likely driven by the need for rapid coordination and resource optimization.

  • Clinician Support Exists but Isn’t Universal: 61% of nursing staff and 52% of physicians are supportive, though high physician neutrality may suggest unclear frontline value.

  • Opportunity for Industry Partners: Drive adoption by demonstrating how resource management solutions deliver tangible frontline benefits and align with evolving workforce strategies.

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