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Video | Strategy Catalyst

Strategy Catalyst Panel: Ambulatory Workplace Violence Prevention Strategies

Key Takeaways:

  1. Data-Driven Decision Making: Use data from system-wide risk reporting systems to inform security strategies and investments at ambulatory sites.

  2. Dedicated Ambulatory Security Role: Consider hiring a dedicated leader resource to build and lead your system’s ambulatory security strategy.

  3. Patient Communication: Inform patients about weapons policies and security measures before their visits through messaging and codes of conduct.

  4. Low-Cost Security Measures: Explore options like creating memorandums of understanding with local law enforcement to clarify and accelerate 911 response as a low-cost security measure for facilities of all sizes.

  5. Weapons Detection Effectiveness: Implementing weapons detection systems can uncover a substantial number of weapons and potential threats that were previously undetected.

  6. Balancing Access and Security: Address the challenge of maintaining easy access to care while ensuring safety in ambulatory environments.

  7. Potential of Emerging Technology: Consider piloting AI-enabled CCTV cameras that detect brandishing of weapons as a potential security solution for smaller ambulatory facilities where traditional weapons detection systems may not be feasible.

  8. License Plate Detection: AI-enabled cameras can also provide license plate recognition, which could be part of a broader security strategy.

  9. Facial-Recognition for Violence Prevention: Consider using facial recognition technology to help enforce restraining orders and protect staff from potential workplace violence.