Episode Description
On today’s episode of The Table Podcast, Renee DeSilva – CEO of The Health Management Academy – sat down for a conversation with Dr. Janice Nevin, the President and CEO of ChristianaCare, who brings over 21 years of dedication to the mission of service.
In this episode, Renee explores Dr. Nevin’s unwavering commitment to ChristianaCare’s mission, delving into her perspective on cultivating a culture at scale and activating for the love of health. Driven by the core values of courage and resilience, she shares insights into how organizations thrive during turbulent times through a strong connection to their mission.
Learn how leaders can shape the culture that drives success by prioritizing communication, engagement, and a deep understanding of core values while leveraging technology including generative AI. Also discussed is ChristianaCare’s approach to care delivery and innovation, where Dr. Nevin emphasizes the human aspect of healthcare. Discover how innovation can enhance both provider efficiency and the patient experience, creating a healthcare environment that is personalized, accessible, and focused on continuous relationships.
As the conversation unfolds, Renee and Dr. Nevin circle back to developing mission-driven goals, exploring ChristianaCare’s commitment to zero disparities. Dr. Nevin shares how this aspiration is not just a strategic plan but an integral part of the organization’s DNA, influencing every aspect of their work.
The full transcript of our conversation is also available to read. Show the Transcript.
About our Guest
Featuring Janice Nevin, President and CEO of ChristianaCare
A visionary and collaborative health care leader, Janice E. Nevin, M.D., MPH, has served as president and CEO of ChristianaCare since 2014, leading a transformation from a health care system to a system that truly impacts health. She is nationally recognized as a pioneer and thought leader in value-based care and population health, and for her assertion that truly great health care is built on the values of love and excellence. These values are exemplified in her commitment to health equity and anti-racism, and to improving health, making high-quality care more accessible and lowering health care costs for everyone in the communities that ChristianaCare has the privilege to serve. Her leadership has also vaulted ChristianaCare to national recognition for its advancement of caregiver wellbeing through the work of the Center for WorkLife Wellbeing.
Under Dr. Nevin’s leadership, ChristianaCare developed the unique data-driven care coordination platform CareVio™ to proactively address patients’ social and behavioral health needs in addition to their medical needs. This program supports patients across the continuum of care and is demonstrating better health outcomes while reducing the cost of care. It earned the 2017 John M. Eisenberg Patient Safety and Quality Award, the nation’s preeminent recognition for quality and safety in health care, and a 2017 Stand Up for Patient Safety Management Award from the National Patient Safety Foundation.
Dr. Nevin also led the development of eBrightHealth ACO, an accountable care organization to improve care coordination, clinical quality and value in Delaware and the region.
Modern Healthcare selected Dr. Nevin as one of its 50 Most Influential Clinical Executives in 2020, 2021 and 2022 in addition to naming her to the publication’s Top 25 Women Leaders in 2019 and 2022. The Philadelphia Business Journal included her in its 2022 Power 100, a list of the region’s most influential leaders, and named her one of its 2022 Most Admired CEOs. Dr. Nevin has been inducted into the Delaware Women’s Hall of Fame and was recognized among 100 Great Healthcare Leaders to Know in 2018 by Becker’s Hospital Review.
For her commitment to the community, she received the 2020 Citizen of the Year Award with the Del-Mar-Va Council Boy Scouts of America; the Humanitarian Award from the Limen House in 2018; and Delaware’s Grassroots Champion Award from the American Hospital Association and the David G. Menser Award from the Wilmington Senior Center, both in 2017.
Dr. Nevin serves on the board of trustees of the American Hospital Association (AHA) and is a member of the AHA Committee on Health Strategy & Innovation. She is treasurer of the board of directors of America’s Essential Hospitals and a member of the organization’s executive committee. Dr. Nevin also sits on the boards for Cross Country Healthcare and the Delaware State Chamber of Commerce. She chairs the Delaware Business Roundtable Executive Committee and is a member of the United States of Care Founder’s Council, the Federal Reserve Bank of Philadelphia President’s Advisory Committee, and the CEO Council for Growth of the Chamber of Commerce for Greater Philadelphia.
Dr. Nevin graduated from Harvard University and earned her medical degree with honors from Sidney Kimmel Medical College at Thomas Jefferson University. She completed her family medicine residency at Thomas Jefferson University Hospital and her Master of Public Health degree at the University of Pittsburgh. She joined ChristianaCare in 2002, as Chair of the Department of Family and Community Medicine. Dr. Nevin is a Professor of Family and Community Medicine at Sidney Kimmel Medical College at Thomas Jefferson University.