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Season 4 | Episode 7 - Oct 19, 2023

System CNE Leadership: Navigating Workforce Challenges and Creating Innovative Solutions in Nursing with Tammy Daniel, SVP and CNO, Baptist Health

Featuring Tammy Daniel, SVP and CNO, Baptist Health

Episode Description

Welcome to The Table podcast, where we gather the most insightful voices in healthcare to discuss the pressing issues and innovations shaping the industry.

In this episode, The Health Management Academy’s CEO and host of The Table Podcast, Renee DeSilva, sat down with Tammy Daniel, the Senior Vice President and Chief Nursing Officer at Baptist Health Florida. Tammy shared her invaluable insights on how to support existing nurses on their professional and leadership journeys, as well as exploring innovative strategies to cultivate the nursing pipeline.

Under Tammy’s leadership, Baptist Health Florida has taken a deliberate approach to early-career leadership development. They’ve implemented programs like an internal nurse manager academy and upskilling initiatives to prepare existing talent for specialized, technical roles. This forward-thinking approach recognizes the need for creativity and innovation in addressing the complex challenges of the nursing workforce.

Tammy also shared her insights on the role of mentors in identifying strengths and helping individuals recognize their blind spots—a powerful aspect she aptly calls “the power of the nudge” and explored the importance of adapting management and communication styles based on the audience and responsibilities at hand, emphasizing that effective leaders must be flexible and adaptive.

Join us at The Table, where we engage in thought-provoking discussions with healthcare leaders who are pioneering change, addressing critical issues, and shaping the future of healthcare. Tune in to gain fresh perspectives and valuable insights on the dynamic world of healthcare leadership.

The full transcript of our conversation is also available to read. Show the Transcript.

About our Guest

Tammy Daniel, SVP and CNO, Baptist Health

Tammy Daniel, DNP, MA, RN, has more than three decades of nursing experience, the vast majority in the state of Florida. She joined Baptist Health in October 2007 as vice president and chief nurse executive of Baptist Medical Center South and was elevated to vice president of patient care services and chief nurse executive of Baptist Medical Center Jacksonville in March 2015. She was named senior vice president and chief nursing officer of Baptist Health in December 2018. Prior to joining Baptist Health, Dr. Daniel spent 19 years at hospitals in Ormond Beach and Palm Coast, rising to director of nursing and later vice president of clinical services.

She earned a doctorate in nursing practice in 2013 from Rush University and a master’s degree in health services management from Webster University in 2005. She graduated in 1987 with a bachelor’s degree in nursing from Marycrest (Iowa) College, where she played intercollegiate basketball and volleyball and was elected a co-captain.

In 2011, Dr. Daniel was selected to attend the Johnson & Johnson/Wharton Fellows Program. She has also earned national board certification as an advanced nurse executive through the American Nurses Credentialing Center. She is a 2015 graduate of Leadership Jacksonville and a member of the advisory board of Chamberlain College. Dr. Daniel has been named one of the Great 100 Nurses of Northeast Florida. She and her husband, Keith, have four children and six grandchildren.

Related Episodes

Developing Next-Gen Healthcare Technology Leaders, featuring Angela Shippy, M.D.

Welcome to another episode of The Health Management Academy’s The Table Podcast. In this conversation, our host and CEO Renee DeSilva, engages in a thought-provoking dialogue with Dr. Angela A. Shippy, MD, FACP, FHM, Senior Physician Executive, Nonprofit Healthcare at Amazon Web Services (AWS). Listen in as Renee and Dr. Shippy delve into the heart of The Health Management Academy’s AWS Technology Fellows program—an initiative that unites promising technology leaders. Together, they explore how this program empowers these leaders with a blend of essential skills: from honing their leadership capabilities to enriching their business acumen and deepening their technical healthcare expertise. The overarching goal? Equipping them to spearhead their organizations into a future characterized by innovation and progress.

The conversation takes an enlightening turn as they traverse the dynamic landscape of healthcare’s current evolution. Amidst transformative times, all stakeholders are rallying for a fresh approach to care delivery. The imperative to reimagine the healthcare landscape has never been stronger.

Naturally, the conversation turns to AWS’s unwavering customer-centric ethos. Driven by an obsession with customer satisfaction, AWS is attuned to the resounding chorus of health systems across the nation. These institutions are voicing the desire for their leaders to possess unparalleled expertise in the realm of technology. As Renee and Dr. Shippy delve into this aspect, they reveal how AWS is responding to this demand. The conversation also navigates towards sculpting these high-potential technology leaders into future executives who will command and orchestrate the ongoing technological transformation.

Join us in this illuminating episode as we uncover the intricacies of leadership, technology, and the future of healthcare—all from the vantage point of industry visionaries.

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